GENERAL INFORMATION

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What is The Ascension Empire?

The Ascension Empire is a sacred space offering spiritual readings, ritual jewelry, colognes, incense, and other spiritual tools designed to support your elevation and transformation. We combine ancient wisdom with powerful spiritual practices to provide authentic, high-quality products and services.

 

What types of products and services do you offer?

We provide:

• Spiritual readings, including Tarot, Orisha & Ancestral, Celestial Blueprint and Shem HaMephorash Angelic readings, birth chart analysis, and more.

• Jewelry aligned with spiritual energies, inspired by Yemaya, Oshun, Olokun, and others.

• Ritual colognes and incense for cleansing and empowerment.

• Spiritual baths and limpias for transformation and energetic shifts.

• Custom prayers and sacred writings.

• Online workshops for spiritual growth.

 

Does the spiritual energy of your jewelry automatically transfer to me?

Each piece of jewelry is blessed and charged before shipment, but this does not mean its energy automatically integrates with the wearer. True spiritual alignment comes through ceremonial work, personal altar invocation, and intentional activation. Our jewelry serves as a spiritual tool, but it is your personal practice that forms the connection.

 

Do spiritual products come with instructions?

Some products include general usage guidance in their descriptions. However, spiritual tools are deeply personal, and their effectiveness depends on your energy and intention. If you need additional insight on how to work with an item, consider a spiritual consultation.

 

How do I contact customer support?

If you have a question or need assistance with an order, you can reach out through:

• Email: RisingSoulChronicles@gmail.com (recommended for order issues and exchanges)

• Contact form on our website

Please include your order number and any relevant details when reaching out for faster assistance.

 

ORDER & SHIPPING

 

Where do you ship?

At this time, we primarily ship within the United States. However, we honor the call wherever spirit leads. If your spirit has guided you to our offerings, please send an email to RisingSoulChronicles@gmail.com, and we will gladly work with you regarding international shipping.

When spirit calls, we answer. Distance does not diminish the power of divine alignment.

 

How long does it take to receive my order?

Processing times vary:

• Physical items: Processing takes 3-5 business days, plus shipping time.

• Spiritual readings and digital products: Delivery times are listed on each product page.

 

Can I track my order?

Yes, once your order ships, you will receive a tracking number via email.

 

Do you offer rush processing or expedited shipping?

All orders are processed in the order they are received. We do not offer rush processing, but expedited shipping may be available at checkout.

 

READINGS & DIGITAL PRODUCTS

 

How long does it take to receive my reading?

• Standard Processing:

• Tarot readings (1–5 cards): Delivered according to the timeframe listed in each description, typically within 24 hours to 5 days.

• High-level readings (e.g., Shem HaMephorash, Celestial, Ancestral): Delivered within 5–7 days from the date of purchase.

• Rush Processing: If you need your reading expedited, you can purchase Rush Processing as a separate product item. This guarantees delivery within 3 days from the time of purchase.

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How do I receive my reading?

All readings are delivered digitally via email. Some services may include a recorded voice message or a PDF report, depending on the type of reading.

 

Do I need my birth time for a reading?

For astrological readings, an accurate birth time is highly recommended but not required. If you do not have it, we will work with what is available.

 

Are readings or digital products refundable?

No, all readings and digital products are final sale. Due to the nature of spiritual work, we do not offer refunds or exchanges on digital services.

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Are digital products protected?

Yes. To maintain the integrity of our spiritual offerings, all downloadable products are limited to two downloads per purchase. Additionally, certain files may require a password for access, which will be provided after purchase.

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If you experience any issues accessing your file, please email RisingSoulChronicles@gmail.com. We are willing to make exceptions on a case-by-case basis.

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SPIRITUAL PRODUCTS

(Jewelry, Colognes, Incense, Limpias, etc.)

 

Are your spiritual products consecrated?

Yes, our products are crafted and blessed with spiritual alignment in mind. Some items receive additional energetic preparation, as noted in their descriptions.

 

How do I use the colognes and limpias?

Each product includes basic usage guidance, but you are encouraged to follow your intuition. If you need more detailed instructions, a spiritual consultation may help.

 

Can I request a specific energy or deity for my item?

At this time, our products are crafted with specific spiritual energies and correspondences. We do not offer custom spiritual infusions beyond what is listed in the product details.

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RETURNS & REFUNDS

 

Do you accept returns or exchanges?

• Spiritual products and jewelry: Due to their sacred nature, all sales are final.

• Readings and Digital products: Non-refundable and non-exchangeable.

 

What if my order arrives damaged?

If an item arrives damaged, contact us within 48 hours with photos, and we will work to resolve the issue.

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Policies & Legal Disclaimer

 

Do your products guarantee results?

Spiritual tools and services are meant to support your journey, but results depend on your energy, alignment, and spiritual path. No item or service is a substitute for personal effort and spiritual work.

 

Are your products safe for everyone?

All items are crafted with care, but please review ingredient lists for allergies. If you have concerns, consult a medical professional before use.

 

What are your terms and conditions?

By purchasing from The Ascension Empire, you agree to our Terms & Conditions, Privacy Policy, and Return Policy, which outline our policies on orders, services, and spiritual ethics.